Last updated: March 2026
This Disclaimer governs your use of the Petopia – Dog Daycare & Boarding Kennels website located at https://petopia.nz and all services provided by Petopia, including daycare, boarding, puppy socialisation, and related activities.
By accessing our website or using our services, you acknowledge and agree to the terms set out in this disclaimer.
Petopia is owned and operated by Yun Jong Lee and located at:
4 Westchester Drive, Glenside, Wellington 6037
📞 04 477 0101
📧 hello@petopia.nz
1. General Information Disclaimer
Petopia provides dog daycare, boarding, and related care services. All information on this website is intended for general informational purposes only. While we strive for accuracy, we make no guarantees that the website content is fully up‑to‑date, complete, or accurate at all times.
Information may change without notice, including:
- Service descriptions
- Pricing
- Operating hours
- Policies
- Facility details
If you need confirmation regarding any content, please contact Petopia directly.
2. No Professional Veterinary Advice
The content on the Petopia website does not constitute veterinary, medical, or behavioural advice.
Descriptions, tips, or blog articles are:
- For general awareness
- Not personalised to your dog’s medical situation
- Not a substitute for professional veterinary diagnosis
Always consult a licensed veterinarian for:
- Health concerns
- Injuries
- Parasites
- Vaccination questions
- Medical treatments
- Behavioural problems
Petopia does not accept liability for actions taken based on website content.
3. Service Availability Disclaimer
Petopia services, including daycare and boarding, are subject to:
- Availability
- Staff capacity
- Behavioural assessments
- Safety evaluations
- Vaccination compliance
- Seasonal demand
Submitting a booking request does not guarantee service approval.
We reserve the right to decline or cancel any booking for safety, behavioural, or operational reasons.
4. Behaviour & Safety Disclaimer
Petopia takes reasonable measures to provide a safe environment; however, dog behaviour is inherently unpredictable. By using our services, you acknowledge that:
- Dogs may interact physically
- Minor injuries (scratches, bumps, play nicks) may occur
- Stress or behavioural changes may arise
- Environmental or airborne illnesses can occur even in clean facilities
While Petopia maintains supervision and safety protocols, no care facility can fully eliminate all risk.
Petopia is not liable for:
- Injuries caused by normal dog play
- Behavioural incidents
- Exposure to illness
- Injuries related to pre‑existing conditions
- Owner-provided equipment or belongings lost or damaged
5. External Links Disclaimer
Our website may contain links to third-party websites for convenience, such as:
- Veterinary clinics
- Pet suppliers
- Partner businesses
- Informational articles
Petopia does not:
- Endorse external sites
- Control their content
- Guarantee their accuracy or reliability
- Take responsibility for their privacy or security practices
Users should review external website policies before engaging with them.
6. Testimonials & Reviews Disclaimer
Testimonials and reviews appearing on the Petopia website or marketing materials reflect the personal opinions and experiences of individual customers.
These statements:
- Are not guarantees of results
- Do not represent typical outcomes for every dog
- May vary depending on temperament, behaviour, and health
Petopia does not verify all testimonials for accuracy but ensures they are not misleading.
7. Limitation of Liability
To the fullest extent permitted by New Zealand law, Petopia is not liable for any direct, indirect, incidental, or consequential damages arising from:
- Use of our website
- Errors or omissions in content
- Booking misunderstandings
- Dog behaviour or interactions
- Health issues occurring before, during, or after service
- Delays, cancellations, or unavailability of services
- Technical issues, outages, or website interruptions
This limitation applies whether claims arise from negligence, contract, or any legal theory.
8. User Responsibilities
By using the Petopia website and services, you agree to:
- Provide accurate information during registration
- Keep your contact details updated
- Ensure vaccinations are current
- Disclose any behavioural concerns
- Review all policies prior to booking
- Follow pickup and drop-off guidelines
- Use the website responsibly and lawfully
Failure to follow requirements may result in service refusal.
9. Intellectual Property Disclaimer
All content on https://petopia.nz—including text, images, graphics, logos, branding, and layout—is the property of Petopia or Excelin Web (website developer).
Users may not:
- Copy or reproduce content
- Modify or republish pages
- Use Petopia trademarks without consent
- Redistribute materials for commercial purposes
Limited access is provided solely for personal use.
10. Website Accuracy & Technical Disclaimer
While we strive to maintain a functional and accurate website, we cannot guarantee:
- The website will be error-free
- Content will always be accurate or updated
- Pages will load without interruptions
- Compatibility with all devices or browsers
Technical issues, maintenance, or third‑party errors may affect user experience.
Petopia is not responsible for:
- Loss of data
- Damaged devices
- Website unavailability due to hosting or outages
11. Changes to This Disclaimer
Petopia may revise this Disclaimer at any time.
Changes will be reflected in the “Last updated” date at the top of this page.
Continued use of our website or services indicates acceptance of the revised Disclaimer.
12. Governing Law
This Disclaimer is governed by the laws of New Zealand.
Any disputes related to website use or services shall be handled under New Zealand jurisdiction.
13. Contact Information
For questions or concerns about this Disclaimer, please contact:
Petopia – Dog Daycare & Boarding Kennels
📍 4 Westchester Drive, Glenside, Wellington 6037
📞 04 477 0101
📧 hello@petopia.nz
🌐 https://petopia.nz